With EMAS Technology, users can make their physical gold assets liquid and easily accessible anytime, without needing to visit the storage location. EMAS Technology is an advanced mobile banking application offering a seamless, secure, and intuitive banking experience. Along with essential financial services like managing bank accounts, making transfers, paying bills, and viewing financial insights, EMAS stands out by allowing 24/7 trading of physical gold. Users can securely manage and access their physical gold through the app and even link external gold storage accounts, providing unmatched convenience for accessing gold assets wherever they are.

The EMAS Technology app is available for download on both iOS and Android devices. You can find it on the Apple App Store for iOS or the Google Play Store for Android. Simply search for 'EMAS Precious Metal Banking' select the app, and follow the instructions to install it on your device.

1. Download and install the EMAS Precious Metal Banking app from the App Store or Google Play. 2. Open the app and tap on 'Sign Up.' 3. Provide your personal details, such as your name, email address, and phone number. 4. Create a secure password. 5. Complete the verification process via email or SMS. 6. Once verified, your account will be ready to use, and you can start exploring the app’s features.

Gold Trading 24/7: Trade physical gold anytime directly through the app. Secure Physical Gold Storage: Manage and access your insured physical gold holdings safely. External Gold Storage Integration: Link external gold storage accounts for convenient access to your stored assets. Account Management: Easily view balances, transaction histories, and download statements. Money Transfers: Send and receive funds instantly between EMAS accounts or to other banks. Mobile Wallet: Store and manage your debit and credit cards, and make payments via Google Pay and Apple Pay. Customer Support: Access 24/7 support directly through the app.

To view your account balance and transaction history, log in to the EMAS Precious Metal Banking app. Navigate to the 'Accounts' section, where you can select the account you wish to view. Here, you will see your current balance, recent transactions, and options to download detailed statements.

To update your personal information: 1. Log in to the EMAS Precious Metal Banking app. 2. Go to 'Settings' and select 'Profile'. 3. Update your details, such as your address, phone numbers, or email. 4. Save the changes to update your profile information.

If you forget your password: 1. Open the EMAS Precious Metal Banking app and tap on 'Forgot Password'. 2. Enter the email address or phone number associated with your account. 3. Follow the instructions sent to your email or phone to reset your password. 4. Once reset, you can log in with your new password.

To close your account: 1. Contact customer support through the app or via email at support@emas.technology. 2. Provide the necessary verification information to confirm your identity. 3. After verification, request the closure of your account. 4. Any remaining funds will be transferred to your linked bank account, and your account will be deactivated.

Yes, EMAS Technology prioritizes the security of your data. We use advanced encryption techniques and secure servers to protect your information. Additionally, multi-factor authentication (MFA) is available to add an extra layer of security to your account.

EMAS Technology employs several security measures, including: - Encryption: All data transmitted between your device and our servers is encrypted. - Secure Servers: We host your data on secure servers that are regularly audited for vulnerabilities. - Multi-Factor Authentication: MFA is available to ensure that only you can access your account. - Regular Security Audits: We conduct regular security assessments to detect and address potential threats.

If you notice any suspicious activity: 1. Immediately contact EMAS Technology customer support through the app or by calling our helpline. 2. We will help you secure your account by temporarily locking it and investigating the activity. 3. If necessary, we will assist you in resetting your credentials and ensuring your account is secure.

To enable or disable two-factor authentication (2FA): 1. Log in to the EMAS Precious Metal Banking app. 2. Navigate to 'Settings' and select 'Security.' 3. Toggle the two-factor authentication option on or off, and follow the on-screen instructions to configure your preferred 2FA method.

To transfer money: 1. Log in to your EMAS Precious Metal Banking account. 2. Go to the 'Transfers' section. 3. Select the recipient's bank account or mobile number. 4. Enter the amount you wish to transfer. 5. Confirm the transaction and complete it by following the on-screen prompts.

Yes, you can pay various bills directly through the app. Simply go to the 'Accounts' section, select Withdraw from the list, enter the payment details, and confirm the transaction.

Most transfers within the app are free. However, certain transactions, such as international transfers or expedited services, may incur fees. Detailed information on fees can be found in the 'Fees' section of the app.

Yes, for security reasons, EMAS Technology imposes daily and monthly limits on transfers and withdrawals. These limits vary depending on your account type and transaction history. You can view your specific limits in the 'Transfers' section or by contacting customer support.

To set up the mobile wallet: 1. Log in to the EMAS Technology app. 2. Navigate to the 'Wallet' section. 3. Follow the instructions to link your debit/credit cards to the app. 4. Once linked, you can use the wallet for contactless payments at supported merchants or for online purchases.

For in-store purchases, use the EMAS Technology mobile wallet for contactless payments by holding your device near the terminal. For online purchases, select the EMAS Card as your payment method at checkout, or use apple pay or google pay.

While most basic services like card management and incoming transfers are free, some transactions may incur fees. These include international transfers, currency conversions, and card payments. You can view all applicable fees in the 'Fees' section of the app.

International transfers may have fees depending on the destination country, the amount being transferred, and the currency conversion rates. Specific fee details can be found in the 'Transfers' section or by contacting customer support.

The full fee schedule is available within the EMAS Precious Metal Banking app under the 'Fees' section in 'Settings'. You can also visit our website to view the latest fee information.

Yes, you can access and use the EMAS Precious Metal Banking app globally, as long as you have an internet connection. However, please note that your mobile provider may charge additional fees for data usage abroad.

Using the app internationally may incur additional fees, particularly for currency conversion and international transfers. You can review these fees in the 'Fees' section of the app.

You can contact EMAS Technology customer support 24/7 directly through the app by navigating to the 'Support' section. Alternatively, you can email us at support@emas.technology or call our EMAS helpline tel:0043(1) 2262277 or Goldinvest Support 0043(1) 88805100

Our customer support team is available 24/7 to assist you with any issues or inquiries. For faster responses, we recommend contacting support during our official office hours from 9 a.m. to 4 p.m.